Navigating Common ExpressVPN Issues after the KB4534132 Windows Update
We’ve all been there – one minute your virtual private network (VPN) is working perfectly, and the next, it’s down for the count after a routine Windows update. Frustrating doesn’t even begin to describe it. Recently, ExpressVPN users have reported multiple problems surfacing in the wake of installing the KB4534132 patch.
According to user reports on tech forums, the update left many unable to launch, remove, reinstall, or properly use the ExpressVPN desktop application. While uninstalling the KB4534132 update or performing a system restore reverts the system back to a state before the patch, this alone does not resolve the VPN issues. The problems are tied specifically to ExpressVPN’s compatibility with the files installed or altered during the update.
Based on insights from seasoned ExpressVPN users, we’ve assembled the following troubleshooting guide to help you get your virtual privacte network back up and running after KB4534132 wreaks havoc.
#1. Add ExpressVPN to Your Antivirus Exceptions
Sometimes antivirus or online security suites will block programs from running properly after a Windows update. To prevent conflicts, add ExpressVPN as an exclusion within your security application. The steps vary depending on the provider, so check with them directly if you need assistance. Once ExpressVPN is excluded from scans, try launching the app again.
#2. Use the Diagnostic Feature
The ExpressVPN app includes a diagnostics feature specifically designed to pinpoint issues. To use it, click theHelp & Supporttab >Diagnostic Information, then selectContact Support. Provide details on the problems you’re experiencing in the email form. ExpressVPN can analyze your diagnostic files to uncover what’s causing trouble and help resolve it.
#3. Install Pending Windows Updates
Oftentimes, subsequent Windows updates address problems introduced in earlier patches. Make sure to install all pending updates, which may contain fixes for the ExpressVPN difficulties introduced by KB4534132.
#4. Update the ExpressVPN App
An outdated VPN app can also lead to complications after Windows updates containing significant changes. Upgrading to the latest ExpressVPN version ensures maximum compatibility with the altered Windows environment. You can download the newest available app from the provider’s website.
#5. Restart and Reinstall the App
If you’re still experiencing issues after trying the above steps, restarting your computer and reinstalling the ExpressVPN app from scratch is worth attempting. Begin by fully quitting out of the application, restarting your device, then downloading and installing the app again. This can clear out any lingering bugs or glitches occurring after the KB4534132 installation.
#6. Additional Tips for Specific Errors
ExpressVPN users have reported some recurring error messages that require targeted solutions, such as:
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"Engine Unavailable", "Service Unreachable", or "Unable to Start Service"– Follow the Windows-specific troubleshooting guide on ExpressVPN’s site.
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Windows Installer Errors– Collect error logs and contact ExpressVPN’s customer support team directly. They can assist with diagnosing installer-related problems.
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Connection Issues– Try switching servers and protocols underSettings>Basic. Turn off security protocols like L2TP and SSL as well.
With a bit of strategic troubleshooting, you can get your VPN up and running again after Windows updates. Don’t hesitate to tap into ExpressVPN’s customer support channels for additional assistance. They have direct visibility into the nuances of the software and can guide you towards the proper solutions for any persistent problems.
