How to Fix Microsoft Store Error Code 0xC002001B in Windows 10

Resolving the Frustrating Microsoft Store Error Code 0xC002001B

We’ve all been there – eagerly trying to download a new game or app from the Microsoft Store, only to be confronted by the cryptic error code 0xC002001B. This perplexing code can be maddeningly difficult to fix, often requiring hours of troubleshooting or even a full system reinstallation. However, with the right approach, you can resolve error 0xC002001B and regain access to the Microsoft Store.

In this guide, we’ll walk through the top methods for tackling error code 0xC002001B, drawing on insights from experienced Windows users. Whether you’re a casual PC owner or an IT professional, you’ll find tested solutions to get the Microsoft Store back up and running.

Method #1: Install the KB5015020 Update

Many users reported error 0xC002001B after Microsoft distributed buggy Windows updates on May 10th, 2022. Thankfully, Microsoft quickly realized the issue and published KB5015020 to patch the problems.

How do I fix a Broken Windows 10 app?

1. Right-click the Start button and select Apps and Features . 2. Select Microsoft Store > Advanced options . 3. Select Terminate > Repair . 5. Reset the Windows Store If repairing the app doesn’t help, try resetting the Windows Store. That clears the Store cache and reverts the app to factory defaults.

How to reset Microsoft Store on Windows 10?

In this guide, you’ll learn the steps to reset the Microsoft Store on Windows 10 to fix the most common problems and get you downloading, installing, and updating apps in no time. To fix problems with Microsoft Store with the reset option, use these steps: Open Settings on Windows 10. Click on Apps. Click on Apps & features.

Installing the KB5015020 update is straightforward:

• Open Settings and go to Update & Security > Windows Update.
• Click Check for Updates. If available, the KB5015020 update will appear.
• Select Download and Install to get the fix.

After restarting your PC, the update should resolve any issues caused by the faulty May 10th patches.

Method #2: Run the Windows Store Apps Troubleshooter

Another handy built-in tool for diagnosing Microsoft Store problems is the Windows Store Apps troubleshooter. Here’s how to use it:

• Go to Settings > Update & Security > Troubleshoot.
• Under Additional Troubleshooters, select "Windows Store Apps" then click Run.
• Let the troubleshooter analyze your system and make repairs.

This automated utility checks for and fixes many common Windows Store issues, including those triggering error code 0xC002001B. It’s quick and convenient to use.

Method #3: Reset the Windows Store Cache

A damaged Windows Store cache is another culprit behind error code 0xC002001B. Resetting the cache often resolves the problem:

• Press Windows Key + R to open the Run dialog.
• Type "wsreset.exe" and hit Enter to reset the Windows Store cache.
• After it completes, try opening the Microsoft Store again.

Resetting wsreset.exe forces the Windows Store to rebuild its cache from scratch, replacing any corrupted files.

How do I fix Windows 10 error code 0?

Open the Settings app on your system by pressing the Windows + I shortcut key. Under the System tab, select the Troubleshoot option. Click on Other troubleshooters. Click on the Run option present next to Windows Store Apps. It will launch the Troubleshooter window and look for the problem.

How do I fix Windows Store app error?

Open Windows Settings. Go to System > Troubleshoot > Other troubleshooters. Find the Windows Store Apps troubleshooter. Click the Run button. Then, it scans your system and shows the exact reason along with some solutions. 5] Check for updates on Microsoft Store The other way to fix the error is by checking and updating the Microsoft Store.

How to run Windows Store app troubleshooter?

The Windows Store App troubleshooter is one of the best ways to eliminate most of the Microsoft Store problems. You can run the Windows Store App troubleshooter by following the below steps. Open the Settings app on your system by pressing the Windows + I shortcut key. Under the System tab, select the Troubleshoot option.

Method #4: Modify the Software Distribution Folder

In some cases, problems with Windows Update can also disrupt the Microsoft Store. To rule out issues here:

• Open the Run dialog (Windows Key + R) and type "services.msc" then hit Enter.
• Find the Windows Update service, right-click it and select Stop to pause the service.
• Go to C:\Windows\SoftwareDistribution and rename the folder to SoftwareDistribution.old.
• Return to Services, right-click Windows Update again and click Start to enable it.

This resets the Windows Update components and has resolved error 0xC002001B for many affected users.

When All Else Fails, Reset Windows

If you still can’t fix error code 0xC002001B after exhausting the above solutions, resetting Windows may be necessary. Back up your personal files first, then go to Settings > Update & Recovery > Reset this PC to start the process.

After resetting Windows, the Microsoft Store should work again. You can then restore your files and settings.

How do I fix a Windows Store error message?

Open the Run dialogue box by pressing Windows + R shortcut key. Type wsreset.exe and click on the OK option. A new window will pop up and clear the Windows Store cache. Once the process is complete, Microsoft Store will open automatically. Try downloading any application and checking if you’re still facing the same error message. 5.

How do I fix Windows Store appsitem error?

Give the Windows Store Troubleshooter some time to fix the issue automatically. When that is complete, click on the Startmenu button and type troubleshooting. Select the first icon that shows up on the search results. Click on View allon the left-hand area and double-click on the Windows Store Appsitem from the list.

How to access Microsoft Store on Windows 10?

Open Settings. Go to Apps -> Apps & features. On the right side, look for Microsoft Store and click it. The advanced options link will appear. Click it. If doesn’t work, Please proceed with the method below. 1. Press WIN+R to open Run then type: %appdata% 2.

Preventing Future Microsoft Store Headaches

To avoid further issues with error 0xC002001B, be proactive with these tips:

• Always install the latest Windows updates, including bug fix releases like KB5015020.
• Periodically run the Windows Store Apps troubleshooter as maintenance.
• Monitor the Windows Update and Microsoft Store services and ensure they start properly.
• Consider creating a separate user account just for Microsoft Store apps to isolate potential problems.

We hope these solutions help you banish error code 0xC002001B for good! Let us know in the comments if you have any other tips for fixing the pesky Microsoft Store.

References

1. https://www.partitionwizard.com/partitionmagic/code-0xc002001b.html
2. https://www.makeuseof.com/microsoft-store-error-code-0xc002001b/

How to disable Microsoft Store on Windows 10?

Press the Windows Key + S and type in services.msc. If Disabled, change it to Automatic, click Start and click OK. Open Settings. Go to Apps -> Apps & features. On the right side, look for Microsoft Store and click it. The advanced options link will appear. Click it. If doesn’t work, Please proceed with the method below.

How do I fix Microsoft Store issues on Windows 10?

Microsoft Store Issue Fixes on Windows 10 1. Primitive Fixes 2. Change DNS Address 3. Disable Proxy 4. Clear Microsoft Store Cache 5. Troubleshoot With Windows Store Apps Troubleshooter 6. Re-register Microsoft Store Restoring Microsoft Store Functionality Microsoft Store Issue Fixes on Windows 10

Can I uninstall Microsoft Store?

Yes. Follow the instructions in the “Reinstall the Windows Store” heading earlier in this guide up to and including point 5 to completely uninstall Microsoft Store from your system. How do I fix Microsoft Store not downloading apps? The best way is to reset your Windows Store cache from Run command using wsreset.