Solving Intermittent Bluetooth Mouse Freezing – Troubleshooting Tips and Fixes

Fixing Intermittent Bluetooth Mouse Freezing in Windows 10

Bluetooth mouse connectivity issues can be extremely frustrating. Few things disrupt workflow more than a frozen cursor and unresponsive clicks.

If your Bluetooth mouse freezes intermittently in Windows 10, don’t panic. In most cases, this problem can be easily solved with basic troubleshooting techniques. We’ll walk through the top fixes to get your Bluetooth mouse working smoothly again.

Check Mouse Batteries

If you’re using a wireless Bluetooth mouse, the first thing to check is your batteries. Low battery power is a common culprit behind intermittent mouse freezing.

Try replacing your AA or AAA batteries with a fresh set. While you’re at it, check for corrosion or leaks that could be disrupting the connection. Clean any grime or residue from the battery compartment to ensure a solid contact.

Why is my Bluetooth mouse not working?

If the mouse stops responding and there are multiple mice connected to the PC, turn off and then turn on one of the Bluetooth mice. If the problem occurs more than once, and you have to repeatedly re-add the mouse or turn it off and then on, you may want to update firmware or drivers associated with the Bluetooth controller.

Why does my computer keep freezing up?

If you haven’t had this problem from the start, it might not be the mouse, but another driver that causes the system to freeze up and it may be that a driver installed by Windows Update is causing the issue.

Inspect for Physical Damage

For both wireless and wired Bluetooth mice, inspect the physical device for any signs of damage.

Look for frayed or kinked cables that could be interrupting connectivity. Check the USB port as well – a loose connection in the port can cause freezing issues. Wiggle the connectors gently to check for internal damage or detached wires.

Update Mouse Drivers

Outdated, buggy, or corrupt drivers are a leading cause of Bluetooth mouse problems in Windows 10.

Access Device Manager through Settings > Devices > Related Settings > Device Manager. Expand the "Mice and other pointing devices" category. Right-click on your Bluetooth mouse and select "Update driver." This fetches the latest drivers from Windows Update and installs them automatically.

Restart File Explorer

An easy fix is to restart the File Explorer process in Windows 10. This handles the desktop icons, taskbar, and other shell functions.

Press Ctrl-Shift-Esc to open Task Manager. Select File Explorer in the Processes tab. Click "Restart" to reload the process. This forces a refresh of all connected devices including your Bluetooth mouse.

How to update mouse driver Windows 10?

Press “Windows + R” keys to open Run window. b. Type devmgmt.msc in the run option and click Ok. c. Search for the mouse or touchpad drivers and right click the mouse driver listed and click update d. Click update driver, restart the computer and check if that helps you. Please let us know if you face any issues with Windows. Thank you.

How do I fix a mouse that won’t connect to my computer?

Turning the mouse off and then on would fix it until the next disconnect. Happened every minute or two, really frustrating. The solution was to uncheck the “Allow computer to turn off this device to save power” box under the “Power Management” tab of the “Intel (R) Wireless Bluetooth (R)” device under Device Manager>Bluetooth Just FYI.

How do I reactivate a bluetooth mouse?

To do this, follow these steps: Note: You will need to use your keyboard to move around your system. Open Control Panel. Open Devices and Printers. Click Add Device. This will re-enumerate the Bluetooth receiver and the mouse will be re-detected.

Disable Disappearing Mouse Feature

Windows 10 has a feature that hides the mouse cursor when you’re typing to avoid visual clutter. But this can sometimes glitch and cause intermittent freezes.

Go to Settings > Devices > Mouse. Turn off "Automatically hide pointer while typing" to disable the disappearing mouse cursor feature.

Remove Duplicate Mouse Drivers

If you have multiple third-party mouse drivers installed, these can conflict with each other and the native Windows drivers. This causes spotty Bluetooth performance.

Open Device Manager again and expand "Mice and other pointing devices." If you see duplicate entries for the same mouse, right-click and uninstall extra drivers. Restart your PC and this should solve any driver clashes.

Roll Back Mouse Drivers

If updating drivers doesn’t fix your freezing issues, try rolling back to a previous driver instead.

In Device Manager, right-click your Bluetooth mouse and select "Properties." Go to the Driver tab and click "Rollback Driver" to revert to the previously installed version. Older drivers may have better compatibility.

Disable Realtek HD Audio Manager

The Realtek HD Audio software can cause conflicts with Bluetooth drivers in Windows 10. This manifests as intermittent mouse freezes.

Why does my mouse freeze in Windows 10?

Multiple reasons, such as conflicting settings, corrupt drivers, and malicious software, can cause that to happen. So the next time your mouse freezes or otherwise starts acting up in Windows 10, here are 18 things you can try to get it functioning correctly again. 1. Switch Windows Using Alt-Tab 2. Restart File Explorer 3.

How do I connect a bluetooth mouse to Windows 10?

Open the Control Panel, then go to Hardware and Sound. Click Add a device. Select your Bluetooth mouse, then hit Enter. To complete the procedure, adhere to the on-screen directions. Note: Ensure the device is turned on and the batteries don’t need to be replaced. Also, make sure your device is discoverable.

How do I Stop my Bluetooth mouse from freezing?

Check the “Display Pointer Trails” box, you may also want to set the slider to short Go to Settings > Mouse. Was this reply helpful? Ever since this update my Bluetooth mouse continues to freeze for a few seconds intermittently.

Why does my mouse freeze on Windows 11?

Sometimes older versions of Windows may not be compatible with your mouse drivers causing the mouse to freeze. If you’re running Windows 11, check for updates and install them as necessary. If you’re running an older version of Windows, check Microsoft’s website for available updates and install them from there.

Press Ctrl-Shift-Esc to open Task Manager. Click the Startup tab. Locate Realtek HD Audio Manager and click "Disable" to prevent the software from launching at boot. Restart your computer for changes to take effect.

Verify Device Is Enabled

It’s possible your Bluetooth mouse has been mistakenly disabled in Device Manager. This blocks connectivity leading to freezing issues.

Check that your mouse is enabled by expanding "Mice and other pointing devices" in Device Manager. Your Bluetooth mouse should not have a downwards arrow icon next to it. If disabled, right-click and select "Enable device."

Scan for Malware

Malware infections can interfere with driver operations and cause peripherals like Bluetooth mice to glitch. Run a full system scan to weed out any potential viruses disrupting connectivity.

Windows Security in Windows 10 provides robust antivirus protection. Click "Virus & threat protection", then "Scan options." Run a Full scan of all files and drives. This removes any nasty malware.

When to Contact Manufacturer Support

If you’ve tried all troubleshooting steps and the freezing persists, it’s time to contact the mouse manufacturer for dedicated support. Provide your version info, Windows build number, and exact issue details.

How do I fix a bluetooth mouse not working?

1. Update the Bluetooth Driver Go to Search, type device manager, and open Device Manager. Find your Bluetooth mouse, right-click on it, and select Update driver. Click on Search automatically for drivers. Restart your computer and try to connect your Bluetooth mouse again.

How to pair a bluetooth mouse & keyboard?

Step 1. Turn on your Bluetooth mouse or keyboard and enter pairing mode The first step is ensuring your Bluetooth mouse or keyboard has its batteries plugged in and working. Then, turn on the mouse or keyboard, and enable its Bluetooth pairing function. This process is different from device to device.

Manufacturer tech specialists may recommend additional device-specific fixes not covered here. In rare cases of hardware defects, they may facilitate a replacement or repair.

Prevent Future Freezing Issues

Once resolved, you can take proactive measures to avoid Bluetooth mouse freezes recurring:

• Keep your Windows 10 version updated with the latest patches.

• Periodically update your mouse drivers to maintain compatibility.

• Only use the official OEM mouse drivers from the manufacturer.

• Keep batteries fresh and mouse hardware damage-free.

• Maintain a malware-free system.

With consistent care, your Bluetooth mouse will deliver smooth, lag-free performance. Follow our troubleshooting tips above to quickly overcome any future freezing issues the moment they appear.

References

1. https://www.minitool.com/news/mouse-keeps-freezing.html
2. https://windowsreport.com/cursor-freezes-jumps-disappears-windows-8-10/