- Troubleshooting Download Issues With The Microsoft Store on Windows 10
- Pinpointing The Source of Microsoft Store Download Problems
- Fixing Error Code 0x80080005
- Getting Stuck Microsoft Store Downloads Moving
- Further Troubleshooting Steps For Microsoft Store
- Preventing Future Microsoft Store Download Issues
- References
Troubleshooting Download Issues With The Microsoft Store on Windows 10
Many Windows 10 users rely on the Microsoft Store for downloading apps, games, and software. However, the Store can sometimes encounter issues that prevent content from downloading properly. Two common problems are downloads getting stuck and error code 0x80080005. Fortunately, with a few targeted troubleshooting steps, we can get the Microsoft Store back to peak performance.
Pinpointing The Source of Microsoft Store Download Problems
Before jumping right into troubleshooting, it’s important to consider what factors might be responsible for download issues:
- Unstable internet connection – A weak WiFi signal or intermittent ISP can disrupt downloads.
- Outdated Windows version – Staying current with Windows Update ensures compatibility with Store.
- Corrupted Store cache – Temporary app data can become damaged over time.
- Conflicting applications – Some background programs interfere with Store processes.
- System file errors – Critical OS components may have been compromised.
- Account problems – Corrupted user profiles prevent proper authentication.
With potential causes in mind, we can systematically eliminate each one through targeted troubleshooting.
Fixing Error Code 0x80080005
The 0x80080005 error often appears when initiating a Microsoft Store download. It signals a network issue preventing the content server from being located. To resolve it, first check for pending Windows updates. Navigate to Settings > Update & Security and install any available patches and fixes.
Next, run the built-in Windows Store Apps Troubleshooter. Access it through Settings > Update & Security > Troubleshoot. Click the "Additional Troubleshooters" option and launch the Store Apps troubleshooter. This will scan for problems and make necessary repairs.
If the error persists, use the Media Creation Tool from Microsoft to perform an in-place upgrade. This will refresh core system files related to the Microsoft Store without erasing personal data. The upgrade can also update Windows 10 to the latest stable version, enhancing compatibility.
Getting Stuck Microsoft Store Downloads Moving
When a Microsoft Store download seems to freeze partway through, it’s likely a network issue or corrupted caching. First verify the internet connection is operating normally. Troubleshoot WiFi connections and router settings as needed. For laptop users, ensure you are not relying on a public hotspot which may be restricting downloads.
If the network checks out, reset the Microsoft Store cache. Open the LocalCache folder at %LocalAppData%\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache then delete all files and folders present. This forces cached data to be rebuilt from scratch.
For a quicker cache resetting method, use the WSReset.exe command line tool. Launch the Run prompt with Windows+R, enter "WSReset.exe" and hit OK. This will immediately clear the cache requiring no file deletion.
With the cache reset, run the Windows Store Apps Troubleshooter followed by a full system scan with a trusted antivirus program. Also confirm that Startup apps are not overtaxing system resources which can cripple Store processes.
Further Troubleshooting Steps For Microsoft Store
If downloads still fail after the above steps, some deeper troubleshooting may be required:
- Perform a Reset on the Microsoft Store under Apps >Apps & Features in Settings. This reinstalls the Store without deleting your apps.
- Create a new user profile and test downloads. Corrupted profiles are a leading cause of persistent issues.
- Use DISM and SFC scans to check for OS file corruption. Replace damaged components.
- Do a Repair Install of Windows 10 using the Media Creation Tool to refresh core operating system files.
Taken together, these in-depth troubleshooting techniques should resolve virtually any Microsoft Store download problems. With downloads functioning again, it’s easy to access great apps that help you get the most from Windows 10.
Preventing Future Microsoft Store Download Issues
To avoid download problems cropping up again, implement a few proactive measures:
-
Maintain a modern router and disable bandwidth-hogging services like torrenting when downloading large apps.
-
Update Windows regularly and upgrade to newer versions for maximum compatibility.
-
Periodically reset the Microsoft Store cache to prevent corruption.
-
Only install trusted desktop programs that don’t conflict with built-in processes.
-
Run monthly system scans to weed out any developing glitches or malware.
By being diligent about system maintenance, you can enjoy seamless, uninterrupted downloads from the Microsoft Store.
