Troubleshooting No Sound on Microsoft Edge – Fix for Windows 10 Connectivity Sound Issue

Fixing No Sound Issues on Microsoft Edge

Using the internet without sound can be extremely frustrating. When no sound works on Microsoft Edge but audio plays perfectly fine on other browsers like Chrome, it usually points to an issue with Edge itself.

The good news is that sound problems on Edge can often be easily fixed with a few troubleshooting steps. In this post, we’ll walk through the top solutions for restoring audio on Microsoft’s default Windows browser.

Verify Device and App Volumes

Before diving into Edge-specific troubleshooting, first confirm that your Windows device’s volume is turned up and functioning properly.

Open the Windows volume slider in the taskbar and test sounds on a different media app like Windows Media Player. You want to rule out any system-wide audio problems before focusing on Edge.

Next, check the volume levels within Edge itself. Play a video or audio file in Edge, then right-click the speaker icon in the taskbar and select Open Volume Mixer. See if Edge shows up in the list of apps, and turn up its volume if it’s low or muted.

How to change mmsys sound settings Windows 10?

However, we can check few settings and see it helps. Open Edge and play a media such as YouTube. Do not close the window. Press Windows logo key + R, to open Run dialog box. Type/Copy & Paste mmsys.cpl and click on OK. This should open the Sound Settings. Right click on Playback device and select Set as Default Device.

How to fix Microsoft Edge not working?

Select Wi-Fi from the left, and then click on the current network. Next, select the Private option here. Restart your computer for the changes to come into effect. This option sets your iInternet connection to Private, and Microsoft Edge won’t recognize any threats to your privacy. If Microsoft Edge is still not working, head to the next method. 2.

You can also go to Windows Settings > System > Sound and scroll down to the App Volume and Device Preferences section. Make sure Edge is set as the output device and the volume is up.

Update Edge to the Latest Version

Outdated browser software can potentially cause performance issues like no audio.

To update Edge, click the three-dot menu button in the top-right and select Help and Feedback > About Microsoft Edge. This will check for updates and download the newest Edge version if available.

Restart Edge after updating for the changes to fully take effect. Upgrading to the latest release often resolves glitches.

Run the Audio Troubleshooter

Windows includes built-in troubleshooting tools that can automatically detect and repair common problems like sound errors.

Go to Settings > System > Troubleshoot > Other Troubleshooters. Select Playing Audio and click Run. This will analyze your system’s audio components and attempt to fix any issues it finds.

The troubleshooter may need to restart your PC to complete the audio repairs. Running it is an easy first step that could restore sound without extra effort.

Clear Edge’s Cache and Data

Over time, browsing data like cookies, caches, and temporary files can build up and start negatively impacting Edge’s performance. Removing this data can wipe out any corrupted files or settings that might be disrupting normal audio functionality.

Why does edge have no sound?

It also helps that Edge focuses on malware protection and detection of insecure web pages. If you’ve decided to stick with Edge as your default browser but noticed it has no sound, don’t worry. We’ll show you how to quickly fix it. 1. Check Your Device Volume Before you try to troubleshoot Edge for having no sound, check your device volume.

Why is Microsoft Edge not working?

Various issues can occur while using Microsoft Edge, including connection problems, general slowness, password issues, problems with Adobe Flash content, requests to use Internet Explorer, issues importing favorites, the Home button failing to display, and problems changing the default search engine.

To clear the cache and data, click the three-dot menu > Settings > Privacy, Search, and Services. Select Choose What to Clear underneath Clear Browsing Data. Check the boxes for Cookies and Other Site Data, Cached Images and Files, and Browsing History. Click Clear Now.

Relaunch Edge for the changes to fully apply after clearing out the old browsing data. This often resolves general glitches and issues.

Adjust Exclusive Mode Settings

Edge utilizes exclusive mode audio settings that can override your default sound device and cause no audio issues. Try toggling these settings off as a potential fix.

Open Sound Settings from the taskbar speaker icon. Go to the Playback tab, right-click your speakers, and select Properties. Switch to the Advanced tab.

In Exclusive Mode, uncheck the "Allow applications to take exclusive control of this device" box. Click OK and test if sound now works normally in Edge.

Disabling exclusive mode releases the audio device so Edge can access it properly. This simple adjustment may be all you need to get sound working again.

How to check if audio is working on Windows 10?

Launch a different browser or any other app that can play media content to check if audio is working on your computer. On a Windows computer, launch Settings and head to System > Sound. Then, scroll down to Advanced sound options and click App volume and device preferences. There, check the volume and the output device for Microsoft Edge. 2.

How to change internet settings in Microsoft Edge?

1. Modify the Microsoft Edge settings page Launch Microsoft Edge. Click the Menu icon in the top right corner and choose Settings from the menu. When the Settings opens up, you can navigate to different Microsoft Internet Options and set them on the left panes.

How do I know if my headphones are working Windows 10?

Check the sound playback devices. Right-click the speaker/sound icon in the lower-right corner of the desktop, and select Sounds > Playback to see if your headphones are listed. If it doesn’t have a green check mark next to it, Windows 10 may not detect it, and you may need to install new drivers. Check the Sounds device usage.

Contact Microsoft Support

If you still have no sound in Edge after trying all of the above fixes, your last resort is to contact Microsoft Support. Explain the troubleshooting steps you took and the issue details.

Microsoft’s dedicated support teams can investigate further and help pinpoint why Edge has no audio. They may suggest additional advanced fixes to the browser or Windows audio configurations.

With the right troubleshooting approach, you can resolve pesky no sound problems on Edge. Follow the solutions outlined here, and you’ll be back to enjoying internet videos, music and more with full working audio in no time.

References

1. https://www.makeuseof.com/how-to-fix-microsoft-edge-no-sound/
2. https://www.thewindowsclub.com/fix-no-sound-in-microsoft-edge

How do I know if my audio device is working?

Restart the system. Check the audio device in several different apps to see if it works in any one of them. Connect the audio device (mic, speakers, headphones) to a different device e.g., a different laptop and check if it works. The point of this check is to verify if the device is working or not.

How do I fix sound problems on Windows 10?

Run the built-in audio troubleshooter to find and fix problems that could be causing the issue. Right-click the taskbar sound icon and choose Troubleshoot sound problems. From Settings, go to System > Troubleshoot > Other troubleshooters, and select Run next to Playing Audio. Restart audio services.

Why can’t I hear audio while using edge?

I understand that you are unable to hear audio while using Edge, however, you are able to play audio in Chrome. We will certainly assist you with this issue. Volume controls for apps can be managed individually. However, we can check few settings and see it helps. Open Edge and play a media such as YouTube. Do not close the window.

How do I Fix my audio jack not working Windows 10?

Windows 10 has a troubleshooter for both audio input and output problems. It may be able to get the device connected to the audio jack to start working. Open the Settings app (Win+I keyboard shortcut). Go to Update & security>Troubleshoot. Click Additional troubleshooters.