Resolving Windows 10 Password Issues after Build 2004 Update
Since the release of Windows 10 Build 2004, some users have reported irritating password issues – Windows repeatedly ‘forgetting’ passwords and prompting for login credentials. This article examines potential solutions to resolve the Windows 10 password amnesia bug.
Use the Virtual Keyboard
Typing passwords using the virtual keyboard is a simple workaround. Navigate to Ease of Access settings and enable the virtual keyboard. With this enabled, click the keyboard icon when prompted to enter credentials. The virtual keyboard eliminates issues caused by faulty physical keyboards.
Perform a Full Shutdown
Often, the password amnesia bug recurs after waking Windows from sleep/hibernation. Performing a full shutdown clears memory and often fixes the issue temporarily. To fully power down, click the Start button and select Power > Shut down. Wait a few seconds before powering up the PC. Log in as usual.
Remove Latest Windows Update
As this is an OS issue, rolling back the problematic 2004 update using Windows 10 repair tools could resolve it. Boot into recovery mode and select ‘Uninstall latest feature update’. This reverts Windows to the previous stable version, taking pressure off affected components.
Disable Proactive Password Authentication
In the Task Scheduler library, locate the task ‘Proactive Password Authentication’ and disable it. This feature preemptively checks stored credentials, triggering the login loop. Disabling blocks such unnecessary checks. Access Task Scheduler by searching from Start.
Follow Microsoft’s 5-Step Fix
Microsoft has shared a simple 5-step workaroundwhile working on an official fix:
- Select Start > Settings > Accounts and click "Sign-in options."
- Under "Require sign-in," select "Never."
- Disable "Use my sign-in info to automatically finish setting up my device after an update or restart."
- Click "OK."
- Restart your PC.
This prevents Windows from checking credentials and provisionally bypasses the issue.
Reset Passwords Stored in Credential Manager
Another workaround is resetting passwords stored in Credential Manager. This clears cached credentials that may be causing conflicts. Go to Control Panel > User Accounts > Credential Manager, and remove saved passwords. Enter fresh credentials when prompted after rebooting.
Switch to a Microsoft Account
Curiously, some users have reported switching to a Microsoft account mitigates the password bug. Set up an online Microsoft account and use it to login. Local accounts seemingly exacerbate the issue. To switch, go to Settings > Accounts > Sign-in options.
Boot into Safe Mode
Booting into Windows 10’s Safe Mode minimizes interference from third-party applications and drivers. If the login loop stops in Safe Mode, a problematic driver could be causing it. Enter Safe Mode from the Sign-in screen by holding Shift and selecting Power > Restart. This troubleshoots the issue.
Wait for Microsoft’s Official Fix
Per Microsoft, an official patch is underwayto address the root cause of the Windows 10 password woes. Until then, affected users can try these workarounds to temporarily circumvent the pesky password amnesia bug introduced in Build 2004. We hope Microsoft swiftly issues a robust resolution.
Preventative Measures
To avoid potential problems, follow these best practices:
- Maintain good password hygiene – use unique passwords and a password manager.
- Enable two-factor authentication for accounts.
- Regularly update Windows 10 to pick up security fixes.
- Create system restore points before major OS updates.
- Back up critical data regularly.
Did you encounter this issue? Let us know your experience in the comments! What other Windows 10 annoyances need fixing? We welcome your feedback.
